Personal Development Training Courses

Building Rapport With NLP

Overcome resistance and create trust in any business relationship.

Key Skills

  • The psychological mechanics behind rapport
  • How to instantaneously build rapport face to face
  • How to build rapport within the first five seconds of a phone call
  • Building rapport by matching communication styles
  • How to build rapport through the use of language
  • Building trust by seeing things from another persons perspective

Course Benefits

A breakdown in rapport is a fundamental cause of ineffective corporate communication and poor performance. After attending Propeller’s Building Rapport with NLP course, delegates will understand the importance of rapport and will have mastered exactly how to create it in any situation where there is a lack of trust.

This is achieved firstly by attendees mastering verbal and non verbal communication and the effect that it has on the listener.

After these skills are mastered, attendees learn how different other people’s perceptions are and how an ability to begin to see things from their point of view is a fundamental building block to creating trust in a relationship.

Following the training, attendees will find it easier to break the ice quickly with internal and external customers as well as having the tools to repair existing relationships where rapport and trust are lacking.

Really interesting and full of great content! Enthusiastically delivered! Thanks!”

Kids Company, Tatty Sloane, Management Course

The trainer was very organised, inspiring and knew how to engage with the group. I will certainly apply the new techniques I have learnt today.”

Maki Benvenuto, Executive Offices, Conflict Management Skills

Great course, very interesting insight mixed with valuable learning. I learnt more in the first hour than I have at previous one day courses!!”

Business Agility, Anthony Harrison, Sales Course

Excellent! The course really built confidence and improved techniques on how to plan and prepare for presentations. Thank you!”

Encyclopaedia Britannica, Alex Bagdadi, Presentation Course

Excellent and inspiring. Lots of food for thought and never a dull moment!”

Angela Williams, Bounce Sales & Marketing, Key Account Management

Very interesting and insightful course. Lots of handy tips that I will certainly be putting into practice back at work!”

Garlik UK, Jayne Sankoh-Beacom, Personal Development Course

An excellent training session with some extremely useful and practical pointers to take forward. The workshop was pitched at exactly the right level fr our business needs.”

Jonathan Bawden, Portfolio Communications, Professional Sales Skills

Hugo was incredibly engaging and got the whole group thinking about where they can improve from the beginning. Very motivating and very clear guidance!”

Focus PR, Victoria Rhodes, Personal Development Course

This is one of the best courses I've done in my time at Discovery, showing the notable results with the potential for obvious immediate application. I've already recommended this course to my team.”

Discovery Networks, Senior Manager, Presentation Skills

Great energy and easily the best training session I have attended to date. Would definitely recommend Propeller!”

ADA, Paul Robinson, Sales Course

The course met our needs perfectly and gave the group lots of food for thought. Thanks for a great day - we can't wait to use what we have learnt!”

Cineworld, Stuart Holdsworth, Management Course

I thought I was a good negotiator before attending the course - now I know I was mediocre and have the skills to become an excellent negotiator, Thanks Propeller!”

Innovia Films, Fiona Macintyre, Negotiation Course