Sales Training Courses

Closing and Objection Handling

Overcome deal breaking objections and close effectively with confidence.

Key Skills

  • Creating a closing culture
  • The eight best closing techniques
  • Identifying buying signals
  • Validating the objection
  • Reframing the objection
  • Creating doubt
  • Maintaining great relationships
  • Finalising the sale

Course Benefits

Closing can often be one of the toughest elements of the sales process to get right. The key is to ensure that we are optimising the business whilst not seeming too pushy and impacting the relationship.

At Propeller we see closing as an opportunity. An opportunity to uncover objections, to work with the client to overcome their doubts and to move onto the next stage of the process – delivery of the product or service, and a positive future relationship with the client.

Propeller’s Closing and Objection Handling training course investigates the reasons behind many salespeople’s apprehension of closing and provides easily applicable techniques to build confidence.

Each delegate is invited during the workshop to submit the main objections that they typically face in the role and these are used as case studies to practice the objection handling theory that is provided.

After attending the course delegates will have a clear understanding of a variety of different closing techniques coupled with the knowledge of when and how to use them.

All delegates leave with a focused and practical action plan to help them implement the techniques acquired.

The trainer was very organised, inspiring and knew how to engage with the group. I will certainly apply the new techniques I have learnt today.”

Maki Benvenuto, Executive Offices, Conflict Management Skills

Great energy and easily the best training session I have attended to date. Would definitely recommend Propeller!”

ADA, Paul Robinson, Sales Course

The course met our needs perfectly and gave the group lots of food for thought. Thanks for a great day - we can't wait to use what we have learnt!”

Cineworld, Stuart Holdsworth, Management Course

Excellent and inspiring. Lots of food for thought and never a dull moment!”

Angela Williams, Bounce Sales & Marketing, Key Account Management

An excellent training session with some extremely useful and practical pointers to take forward. The workshop was pitched at exactly the right level fr our business needs.”

Jonathan Bawden, Portfolio Communications, Professional Sales Skills

I thought I was a good negotiator before attending the course - now I know I was mediocre and have the skills to become an excellent negotiator, Thanks Propeller!”

Innovia Films, Fiona Macintyre, Negotiation Course

Excellent! The course really built confidence and improved techniques on how to plan and prepare for presentations. Thank you!”

Encyclopaedia Britannica, Alex Bagdadi, Presentation Course

This is one of the best courses I've done in my time at Discovery, showing the notable results with the potential for obvious immediate application. I've already recommended this course to my team.”

Discovery Networks, Senior Manager, Presentation Skills

Great course, very interesting insight mixed with valuable learning. I learnt more in the first hour than I have at previous one day courses!!”

Business Agility, Anthony Harrison, Sales Course

Very interesting and insightful course. Lots of handy tips that I will certainly be putting into practice back at work!”

Garlik UK, Jayne Sankoh-Beacom, Personal Development Course

Hugo was incredibly engaging and got the whole group thinking about where they can improve from the beginning. Very motivating and very clear guidance!”

Focus PR, Victoria Rhodes, Personal Development Course

Really interesting and full of great content! Enthusiastically delivered! Thanks!”

Kids Company, Tatty Sloane, Management Course