“Excellent! The course really built confidence and improved techniques on how to plan and prepare for presentations. Thank you!”
Sales Training Courses
In this section
- Powerful Prospecting
- Sales Coaching
- Selling Against the Competition
- Time Management for Salespeople
- Sales Management
- Closing and Objection Handling
- Advanced Sales Skills
- Improving Telesales Performance
- Key Account Management
- Negotiation Skills
- Professional Customer Service
- Professional Sales Skills
- Questioning Skills
Improving Telesales Performance
Increase revenue and build better relationships through effective telephone technique.
Key Skills
- Building confidence for cold calling
- Getting past Gatekeepers
- Identifying decision makers
- Rapport building over the telephone
- Upselling inbound phone calls
- Questioning skills
- Closing skills
Course Benefits
The day first establishes the base level of confidence and persistence that is required in order to be a successful telephone salesperson.
Then a selection of working strategies for both bypassing and working with the Gatekeeper are taught that focus on building rapport and gaining access to the right person.
Through effective use of tonality, pace and pitch, delegates will be able to promote the key benefits of their products and services and via the techniques provided will understand how to influence and control telephone conversations.
Following the course both inbound and outbound sales calls will be more effective increasing both the quantity and quality of sales made.
“Really interesting and full of great content! Enthusiastically delivered! Thanks!”
“Great energy and easily the best training session I have attended to date. Would definitely recommend Propeller!”
“I thought I was a good negotiator before attending the course - now I know I was mediocre and have the skills to become an excellent negotiator, Thanks Propeller!”
“The course met our needs perfectly and gave the group lots of food for thought. Thanks for a great day - we can't wait to use what we have learnt!”
“Very interesting and insightful course. Lots of handy tips that I will certainly be putting into practice back at work!”
“This is one of the best courses I've done in my time at Discovery, showing the notable results with the potential for obvious immediate application. I've already recommended this course to my team.”
“Jonathan is very organised, inspiring and knows how to engage with the group. I will certainly apply the new techniques i have learnt today.”
“Hugo was incredibly engaging and got the whole group thinking about where they can improve from the beginning. Very motivating and very clear guidance!”
“Great course, very interesting insight mixed with valuable learning. I learnt more in the first hour than I have at previous one day courses!!”
“An excellent training session with some extremely useful and practical pointers to take forward. The workshop was pitched at exactly the right level fr our business needs.”
“Excellent and inspiring. Lots of food for thought and never a dull moment!”
